Home > Help Center > Shipping Methods Guide

Shipping Methods Guide

Shipping Methods TaoBaoMode.com Provides

Currently we provide DHL, EMS, Singapore EMS, China Post Airmail and Hong Kong Post Airmail for shipping.

For shipping fee, please visit Shipping Calculator.

DHL

DHL is fast and stable. The ETA (Estimated Time of Arrival) is 3~5 days (business days).

DHL will charge on actual weight OR volumetric weight, takes the greater one. Volumetric weight is calculated in the following way:

Volumetric weight = Parcel length * width * height (cm) / 5000

So if the volumetric weight is greater than actual weight, DHL will use volumetric weight to charge shipping. View more on DHL's site: DHL: volumetric weight.

The tracking status will appear and update in 2~3 days after parcel has been shipped. *note

Tracking: you can track parcel at here: http://www.dhl.com/en/express/tracking.html.

DHL supported countries: Korea, Democratic People's Republic of, Korea, Republic of, Malaysia, Thailand, Philippines, Singapore, Brunei Darussalam, Taiwan, Japan, Australia, New Zealand, Indonesia, Cambodia, Lao People's Democratic Republic, Vietnam, Samoa, Bangladesh, Bhutan, East Timor, Fiji, Guam, Kiribati, Liechtenstein, Maldives, Marshall Islands, Myanmar, Nauru, Nepal, Niue, New Caledonia, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Sri Lanka, India, Pakistan, United States, Canada, Mexico, Belgium, Netherlands, Luxembourg, Italy, Germany, France, United Kingdom, San Marino, Austria, Denmark, Finland, Greece, Ireland, Guernsey, Jersey, Norway, Portugal, Spain, Sweden, Switzerland, Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta, Slovakia, Slovenia, Czech Republic, Hungary, Poland, Romania, Andorra, Gibraltar, Greenland, Iceland, Afghanistan, Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia (Hrvatska), Georgia, Kazakhstan, Kosovo, Kyrgyzstan, Moldova, Republic of, Montenegro, Russian Federation, Serbia, Tajikistan, Ukraine, Uzbekistan, Bahrain, Iran (Islamic Republic of), Qatar, Kuwait, Jordan, United Arab Emirates, Turkey, Iraq, Israel, Lebanon, Oman, Saudi Arabia, Sudan, Syrian Arab Republic, Yemen, Egypt, Eritrea, Ethiopia, Kenya, Libyan Arab Jamahiriya, South Africa, Uganda, Djibouti, Benin, Botswana, Burundi, Cameroon, Cape Verde, Chad, Comoros, Congo, Equatorial Guinea, Gabon, Gambia, Ghana, Guinea-Bissau, Lesotho, Madagascar, Malawi, Mauritania, Mauritius, Mayotte, Morocco, Namibia, Mozambique, Nigeria, Reunion, Rwanda, Senegal, Somalia, Seychelles, Swaziland, Tanzania, United Republic of, Togo, Tunisia, Zambia, Zimbabwe, Algeria, Ivory Coast, Angola, Ecuador, Burkina Faso, Central African Republic, Guinea, Liberia, Mali, Niger, Sierra Leone, Dominica, Honduras, Panama, Paraguay, Venezuela, Chile, Costa Rica, Dominican Republic, Peru, Trinidad and Tobago, Brazil, Cuba, Jamaica, Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Colombia, El Salvador, French Guiana, Grenada, Guatemala, Haiti, Martinique, Mongolia, Montserrat, Saint Kitts and Nevis, Nicaragua, Puerto Rico, Sao Tome and Principe, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Turks and Caicos Islands, Virigan Islands (British), Virgin Islands (U.S.)

EMS

EMS is also recommended, the ETA is 7~10 days (business days). But on holidays it may take up to 10~20 days.

The tracking status will appear and update in 1~3 days after parcel has been shipped. *note

Tracking: you can track parcel at here: http://www.ems.com.cn/english.html.

EMS supported countries: Ireland, Austria, Belgium, Denmark, Germany, France, Finland, Canada, Luxembourg, Malta, Norway, Portugal, Sweden, Switzerland, Spain, Greece, Italy, United Kingdom, United States, Australia, New Zealand, Papua New Guinea, Korea, Democratic People's Republic of, Korea, Republic of, Japan, Philippines, Cambodia, Malaysia, Mongolia, Thailand, Singapore, Indonesia, Vietnam, Pakistan, Lao People's Democratic Republic, Bangladesh, Nepal, Sri Lanka, Turkey, India, Argentina, United Arab Emirates, Panama, Brazil, Belarus, Poland, Russian Federation, Colombia, Cuba, Guyana, Czech Republic, Peru, Mexico, Ukraine, Hungary, Israel, Jordan, Oman, Egypt, Ethiopia, Estonia, Bahrain, Bulgaria, Botswana, Burkina Faso, Congo, Kazakhstan, Djibouti, Guinea, Ghana, Gabon, Qatar, Cayman Islands, Ivory Coast, Kuwait, Croatia (Hrvatska), Kenya, Latvia, Rwanda, Romania, Madagascar, Mali, Morocco, Mozambique, Niger, Senegal, Cyprus, Saudi Arabia, Tunisia, Uganda, Syrian Arab Republic, Iran (Islamic Republic of), Chad

Singapore EMS

The ETA is 5~10 days (business days).

The tracking status will appear and update in 1~3 days after parcel has been shipped. *note

Tracking: you can track parcel at here: http://www.speedpost.com.sg/index.php?quickTool=TrackItem.

Singapore EMS supported countries: Singapore

China Post Airmail

China Post Airmail is cheaper than DHL and EMS, and takes longer time. The ETA is 15~25 days to most countries.

Weight limit: Weight is limited to 2KG by China Post Airmail.

Tracking: you can track parcel at here: http://intmail.183.com.cn/ and http://www.17track.net/en/.

The following countries can track delivery details in their local country.

United States: http://www.usps.com
Canada: https://em.canadapost.ca
Spain: http://www.correos.es
New Zealand: http://www.nzpost.co.nz
Singapore: http://www.singpost.com
Switzerland: https://www.swisspost.ch
Brazil: http://www.correios.com.br
Finland: http://www.posti.fi
Ireland: http://track.anpost.ie
United Kingdom: http://www.royalmail.com
Japan: http://tracking.post.japanpost.jp
Malaysia: http://www.pos.com.my
Australia: http://auspost.com.au/track/

China Post Airmail supported countries: Japan, Singapore, India, Korea, Republic of, Thailand, Malaysia, Indonesia, Austria, Croatia (Hrvatska), Bulgaria, Slovakia, Hungary, Sweden, Norway, Germany, Netherlands, Czech Republic, Greece, Finland, Belgium, Ireland, Italy, Switzerland, Poland, Portugal, Denmark, Australia, Israel, New Zealand, Turkey, United States, Canada, United Kingdom, Spain, France, Ukraine, Luxembourg, Estonia, Lithuania, Romania, Belarus, Slovenia, Malta, Latvia, Bosnia and Herzegovina, Vietnam, Philippines, Pakistan, Kazakhstan, Cyprus, Mongolia, Tajikistan, Turkmenistan, Uzbekistan, Kyrgyzstan, Sri Lanka, Syrian Arab Republic, Azerbaijan, Armenia, Oman, Saudi Arabia, Qatar, South Africa, Argentina, Brazil, Mexico, Lao People's Democratic Republic, Bangladesh, Cambodia, Myanmar, Nepal, Brunei Darussalam, Bhutan, Maldives, East Timor, United Arab Emirates, Jordan, Bahrain, Afghanistan, Iran (Islamic Republic of), Kuwait, Yemen, Iraq, Lebanon, Peru, Chile, Serbia, Albania, Iceland, Andorra, Faroe Islands, Gibraltar, Liechtenstein, Monaco, Montenegro, Macedonia, San Marino, Vatican City State, Moldova, Republic of, Georgia, Fiji, Samoa, Cook Islands, Christmas Island, New Caledonia, Micronesia, Federated States of, South Georgia South Sandwich Islands, British lndian Ocean Territory, Kiribati, Saint Kitts and Nevis, Marshall Islands, Northern Mariana Islands, Norfork Island, Nauru, Niue, French Polynesia, Papua New Guinea, Pitcairn, Solomon Islands, Svalbarn and Jan Mayen Islands, French Southern Territories, Tokelau, Tonga, Tuvalu, Vanuatu, Samoa, Guam, Palau, Wallis and Futuna Islands, Egypt, Sudan, Morocco, Djibouti, Ethiopia, Kenya, Tunisia, Burundi, Uganda, Rwanda, Chad, Nigeria, Burkina Faso, Benin, Cameroon, Algeria, Gabon, Guinea, Madagascar, Mauritania, Zimbabwe, Angola, Central African Republic, Cape Verde, Western Sahara, Eritrea, Gambia, Guinea, Guinea-Bissau, Comoros, Liberia, Lesotho, Malawi, Mozambique, Namibia, Niger, Reunion, Seychelles, St. Helena, Sao Tome and Principe, Mayotte, Zambia, Libyan Arab Jamahiriya, Mauritius, Mali, Somalia, Ghana, Botswana, Congo, Tanzania, United Republic of, Togo, Sierra Leone, Senegal, Venezuela, Cuba, Ecuador, Panama, Suriname, Colombia, Antigua and Barbuda, Anguilla, Netherlands Antilles, Aruba, Barbados, Bermuda, Bolivia, Bahamas, Belize, Costa Rica, Dominica, Falkland Islands (Malvinas), Grenada, French Guiana, Guadeloupe, Guatemala, Guyana, Honduras, Haiti, Jamaica, Cayman Islands, Saint Lucia, Martinique, Montserrat, Nicaragua, Puerto Rico, Paraguay, El Salvador, Turks and Caicos Islands, Trinidad and Tobago, Uruguay, Saint Vincent and the Grenadines, Virigan Islands (British), Virgin Islands (U.S.), Greenland, Russian Federation

Hong Kong Post Airmail

Hong Kong Post Airmail is cheaper, and it will take longer time. The ETA is 15~35 days to most countries.

Weight limit: Weight is limited to 2KG by Hong Kong Post Airmail. If the weight is higher than 2Kg, please choose DHL or EMS.

Tracking: you can track parcel at here: http://www.hongkongpost.hk/eng/tracking/ and http://www.17track.net/en/.

Hong Kong Post Airmail supported countries: Afghanistan, Bangladesh, Brunei Darussalam, Bhutan, China, Indonesia, India, Cambodia, Korea, Democratic People's Republic of, Korea, Republic of, Lao People's Democratic Republic, Sri Lanka, Myanmar, Northern Mariana Islands, Maldives, Malaysia, Nepal, Philippines, Pakistan, Singapore, Thailand, East Timor, Taiwan, Vietnam, Andorra, United Arab Emirates, Antigua and Barbuda, Anguilla, Armenia, Antarctica, American Samoa, Austria, Australia, Aruba, Azerbaijan, Barbados, Belgium, Bahrain, Bermuda, Bahamas, Bouvet Island, Belize, Canada, Cocos (Keeling) Islands, Switzerland, Cook Islands, Costa Rica, Cuba, Christmas Island, Cyprus, Germany, Denmark, Dominica, Dominican Republic, Western Sahara, Spain, Finland, Fiji, Micronesia, Federated States of, Faroe Islands, France, France, Metropolitan, United Kingdom, Grenada, French Guiana, Gibraltar, Greenland, Guadeloupe, Equatorial Guinea, Greece, South Georgia South Sandwich Islands, Guatemala, Guam, Heard and Mc Donald Islands, Honduras, Haiti, Ireland, Israel, British lndian Ocean Territory, Iraq, Iran (Islamic Republic of), Iceland, Italy, Jamaica, Jordan, Japan, Kyrgyzstan, Kiribati, Saint Kitts and Nevis, Kuwait, Cayman Islands, Kazakhstan, Lebanon, Saint Lucia, Liechtenstein, Luxembourg, Marshall Islands, Mongolia, Macau, Martinique, Montserrat, Malta, Mexico, New Caledonia, Norfork Island, Nicaragua, Netherlands, Norway, Nauru, Niue, New Zealand, Oman, Panama, French Polynesia, Papua New Guinea, St. Pierre and Miquelon, Pitcairn, Puerto Rico, Portugal, Qatar, Saudi Arabia, Solomon Islands, Sweden, St. Helena, Svalbarn and Jan Mayen Islands, San Marino, El Salvador, Syrian Arab Republic, Turks and Caicos Islands, French Southern Territories, Tajikistan, Tokelau, Turkmenistan, Tonga, Turkey, Trinidad and Tobago, Tuvalu, United States minor outlying islands, United States, Uzbekistan, Vatican City State, Saint Vincent and the Grenadines, Virigan Islands (British), Virgin Islands (U.S.), Vanuatu, Wallis and Futuna Islands, Samoa, Yemen, Mayotte, Albania, Netherlands Antilles, Angola, Argentina, Bosnia and Herzegovina, Burkina Faso, Bulgaria, Burundi, Benin, Bolivia, Brazil, Botswana, Belarus, Central African Republic, Congo, Ivory Coast, Chile, Cameroon, Colombia, Cape Verde, Czech Republic, Djibouti, Algeria, Ecuador, Estonia, Egypt, Eritrea, Ethiopia, Falkland Islands (Malvinas), Gabon, Georgia, Ghana, Gambia, Guinea, Guinea-Bissau, Guyana, Croatia (Hrvatska), Hungary, Kenya, Comoros, Liberia, Lesotho, Lithuania, Latvia, Libyan Arab Jamahiriya, Morocco, Monaco, Moldova, Republic of, Montenegro, Madagascar, Macedonia, Mali, Mauritania, Mauritius, Malawi, Mozambique, Namibia, Niger, Nigeria, Peru, Poland, Paraguay, Reunion, Romania, Serbia, Russian Federation, Rwanda, Seychelles, Sudan, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, Sao Tome and Principe, Swaziland, Chad, Togo, Tunisia, Tanzania, United Republic of, Ukraine, Uganda, Uruguay, Venezuela, South Africa, Zambia, Zimbabwe

Insurance

Insurance is optional. We suggest you to choose insurance when parcel value higher than standard. If using insurance, parcel items value will be actually declared, this increases risk of custom tax and custom tax value. If you insist on insurance, the insurance fee will be 5% of item price + item domestic freight + item service fee + international shipping, minimum is $ 15.

Summary

Tracking Note

Transit process:

1) We hand over parcel to express agent (in 1~2 working days)

2) Express agent delivers parcel to transit center (Hong Kong or Shen Zhen) (in 1~2 working days)

3) From transit center to customer destination (in 3~35 working days, depends on shipping method)

The tracking number will be available on step 3, so please kindly expect 1~3 days before the tracking number available, after we ship out your parcel.

It may delay a few hours before tracking result to show up, please kindly wait a few while for the synchronization after tracking number updated.

 

Taobao Agent | How to Order? | Quick Order | FAQ | Help Center | About | Affiliates |

Terms of Use | Privacy Policy

Copyright © 2009-2015 www.taobaomode.com All Rights Reserved